At Yotta Volt Ltd., we prioritize your privacy and adhere to EU regulations, including GDPR.
This Privacy Policy outlines how Yotta Volt Ltd., based in Sofia, Bulgaria, collects, uses, and protects Personal Data in compliance with the General Data Protection Regulation (GDPR) and other relevant EU regulations. This policy applies to the public Yotta Volt ecosystem, including `www.yottavolt.com`, YVAIN, Distributors’ Portal, and related registration flows.
Owner and Data Controller: Yotta Volt Ltd. 86 Oborishte str, 1505 Sofia, Bulgaria Owner contact email: [email protected]
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
1. Collection of Personal Data
We collect personal data relating to you (“Personal Data”) as follows:
Personal Data You Provide: We collect Personal Data if you create an account to use our Services or communicate with us as follows:
Account Information: When you create an account with us, we collect information associated with your account, including first name, last name, email, phone number (if provided), company, country, job title (if provided), key research area (if provided), username, account credentials, and marketing consent preference.
User Content: We collect Personal Data that you provide in the input to our Services (“Content”), including your prompts and other content you upload.
Communication Information: If you communicate with us, such as via email or on social media, we may collect Personal Data like your name, contact information, and the contents of the messages you send (“Communication Information”).
Personal Data We Receive from Your Use of the Services: When you use the Services, we receive the following information about your use and account operations:
• Log Data: We collect information that your browser or device automatically sends when you use our Services. Log data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interact with our Services.
• Usage Data: We collect information about your use and activity across the Services, such as the types of content that you view or engage with, the features you use and the actions you take, when you submit feedback to a model response as well as your time zone, country, the dates and times of access, user agent and version, type of computer or mobile device, and your computer connection.
• Location Information: We determine the general area from which your device accesses our Services based on information like its IP address for security reasons and to make your product experience better, for example to protect your account by detecting unusual login activity or to provide more accurate responses.
• Cookies and Similar Technologies: We use cookies and similar technologies to operate and administer our Services, and improve your experience. We store some of the information described in this Policy with cookies, for example to help maintain your preferences across sessions if you’re not logged in, or to assist with authentication and customer support.
Information We Receive from Other Sources: We may also receive information from integrated systems and providers used to operate our services (for example anti-bot protection providers and CRM providers such as Salesforce for lead/contact lifecycle and distributor workflows).
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
2. How we use Personal Data
We do not sell personal data. We do not transfer or disclose email addresses to any third party except when necessary to provide services, process a transaction, run required integrations, or to comply with applicable laws or valid legal processes. Our primary goal in collecting information is to provide you with information, products and services that are most relevant to you and to provide you with efficient and effective service while using our Services.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
For example, we use Personal Data for the following purposes:
- Explicit consent: this means your data will be collected and processed where you have provided us with explicit consent, for example checking a check box before completing a Contact Us form.
- Performance of Contract: this means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering such a contract.
- Legitimate Interest: this means the interest of our business in conducting and managing our business to enable us to give you the best service and the most secure experience. We make sure we consider and balance any potential impact on you and your rights before we process your personal data for our legitimate interests.
- Comply with a legal or regulatory obligation: this means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to, for example for legal and tax purposes.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data.
3. Marketing
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
You may receive marketing communications from us where you have opted in, requested information, or where otherwise permitted by law.
You can ask us to stop sending you marketing messages at any time.
4. Retention
We will keep your data safely and securely for as long as necessary or according to your instructions.
Retention periods may vary depending on the data categories and the processing activities. If you would like more information about how we store your data, please contact us directly.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
5. Data Control
Our Services provide you with a number of controls over your Personal Data and how it is used and retained. These include the following controls:
- You can delete your account entirely.
- You can unsubscribe from marketing communications you receive from us by using the choices provided in those communications.
6. Your Rights
You have the following statutory rights in relation to your Personal Data:
- Access your Personal Data and information relating to how it is processed.
- Delete your Personal Data from our records.
- Rectify or update your Personal Data.
- Transfer your Personal Data to a third party (right to data portability).
- Restrict how we process your Personal Data.
- Withdraw your consent—where we rely on consent as the legal basis for processing.
- Lodge a complaint with your local data protection authority.
7. Who we share your personal data with
We may share your personal data with our employees, subcontractors, professional advisers and agents.
We may also share your personal data with third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
8. Security
We implement commercially reasonable technical, administrative, and organizational measures designed to protect Personal Data from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. Therefore, you should take special care in deciding what information you provide to the Services. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third-party websites.
9. Legal basis for processing
- To provide, analyse, and maintain our Services.
- To communicate with you, including to send you information about our Services and events and to promote our services to you.
- To prevent fraud, illegal activity or misuses of our Services, and to protect the security of our systems and Services.
- To comply with legal obligations and to protect the rights, privacy, safety, or property of our users or third parties.
10. Changes to the privacy policy
We may update this policy from time to time. When we do, we will publish an updated version and effective date on this page, unless another type of notice is required by applicable law.
11. Contact us
If you have any questions or concerns or you need support, you can send us an email on [email protected].